Chloe.
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The person behind
your back office

10 years of keeping businesses running — now doing it on my own terms.

Chloe — Founder of Kept HQ
🎓
Cert IV Bookkeeping
Formally qualified
✅
Xero & Payroll Certified
Industry certified
📍
Newcastle, NSW
Clients across Australia
Hi, I'm Chloe

I've spent 10 years being the person
who keeps everything running

Most businesses don't fail because of a bad idea. They struggle because the behind-the-scenes work — the books, the payroll, the systems, the admin — quietly piles up until it becomes a problem nobody has time to fix.

I know this because I've been the person fixing it for over a decade. Across corporate, veterinary and hospitality — industries that couldn't be more different on the surface — the same pattern shows up: brilliant, driven people running genuinely great businesses, held back by the operational and financial detail that slips through the cracks.

"I started Kept HQ because every business deserves a steady, skilled presence in the background — someone who takes ownership, not just instructions."

Kept HQ exists for the business owner who is brilliant at what they do, but knows the back office isn't their zone of genius. The one who lies awake wondering if payroll is right, if the BAS is due, if the books actually reflect what's in the bank. You shouldn't have to carry that.

I'm not a faceless service. I'm not a team of people you'll never meet. I'm Chloe — one person, fully across your business, genuinely invested in seeing it run well. When something needs attention, I notice before you have to ask.

That's what Kept means to me. Not just done — genuinely, carefully, consistently looked after.

Qualifications & Certifications

Formally qualified.
Practically experienced.

The piece of paper matters — but 10 years of real-world application matters more.

🎓
Cert IV in Bookkeeping & Accounting
Nationally recognised qualification in financial record-keeping and accounting practice.
✅
Xero Certified Advisor
Certified in Xero accounting software — setup, reconciliation, reporting and more.
💳
Xero Payroll Certified
Certified in Xero Payroll — STP, leave management, superannuation and compliance.
📊
10 Years Industry Experience
A decade of hands-on experience across bookkeeping, payroll, EA, finance and operations.
🖥️
MYOB & QuickBooks Experienced
Comfortable across multiple accounting platforms — able to work in your existing system.
⚖️
Fair Work & ATO Compliance
Up to date with Fair Work award rates, STP requirements and ATO reporting obligations.
Where I've worked

Industry experience that
actually transfers

Every industry has its quirks — I've worked across enough of them to hit the ground running in yours.

🏢
Corporate
High-volume reporting, executive support, structured compliance and process-driven operations.
🐾
Veterinary
Practice management, supplier accounts, payroll and the unique financial pressures of animal health businesses.
🏨
Hospitality
High staff turnover, award rate complexity, weekly payroll cycles and tight cash flow management.
How I work

What you can expect
working with Kept HQ

01
Ownership, not just execution
I don't wait to be told what to do. I notice things, flag them, and take care of them — because that's what a real back office partner does.
02
Consistent & reliable
Deadlines are deadlines. Payroll runs on time. Reports land when they're supposed to. You'll never have to chase me.
03
One person, fully across it
You get me — not a rotating team, not a junior assigned to your account. I know your business and I stay across it.
04
No jargon, no fluff
I'll tell you what's going on in plain language. No confusing reports, no unnecessary complexity. Just clear, honest communication.
05
Confidential & trustworthy
You're sharing sensitive financial information with me. I treat that with the discretion and respect it deserves — always.
06
Built around your business
No rigid packages, no one-size-fits-all. I work around your systems, your schedule and what actually matters to you.

Ready to hand over the back office?

Let's have a conversation — no pressure, no jargon, just a chat about what you need.

Work With Kept HQ →